Cancellation more than 2 weeks given before the time of requested service: NO penalty
Cancellation: 2 weeks given before the time of requested service: 20% penalty
Cancellation 1 week given before the time of requested service: 30% penalty
Cancellation 72hours given before the time of requested service: 40% penalty
Cancellation 48hours given before the time of requested service: 50% penalty
Cancellation 24hours given before the time of requested service: 70% penalty
Cancellation less than 24hours before: the service is fully charged
